How to Judge the Condition of Used Medical Equipment

Buying used medical equipment is kind of like buying a used car. Sometimes just kicking the tires isn’t enough. You may need to spend some time doing your research before making a purchase.

Refurbished vs. Used Equipment

Sometimes, buying refurbished equipment is a better option. Just like a “certified pre-owned” automobile, refurbished medical equipment often comes with a warranty, newer parts and upgraded software. Unless you fully trust the company selling it to you, buying equipment in “as is” condition may mean you are taking your chances.

A refurbished machine will sometimes be better presented than used equipment too, since the manufacturer may take the time to make cosmetic improvements. It may even look like new, which does a lot to inspire patient confidence.

Of course, the downside to refurbished medical equipment is it may not be as cheap as a used machine, but at least you will get some sort of service agreement or warranty to make up for the added expense.

Some used medical equipment dealers use a rating system to help buyers be aware of the equipment’s actual condition. These include classifications such as “in the box”, “some scratches”, “needs repairs”, or “works well”, but there are still no guarantees. Whenever possible, you should test the equipment yourself to make sure everything works, or hire a technician to test it for you.

Get it in writing

Another way to work with a used medical equipment dealer is to request a contract that allows you to return the equipment if it is not in the condition described. When the product is shipped, be sure to add insurance to the shipping method just in case something happens to it in transit.

And finally, pay close attention to training and service. Some used and refurbished equipment comes with a training manual, but in some cases the instructions are incomplete or missing. Since the selling company may not provide training for your staff, you will want to be sure it is available. Sometimes the dealer will point you in the right direction for third-party onsite training, which is often available for an additional fee. Remember, the best deal on medical equipment isn’t worth it if no one can figure out how to use the machine.

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